When disabled the blue LED will turn green. RogersMoin. Thanks again for your detailed and thoughtful message. 04:40 PM Click here to … I thought this was funny since I rent this modem from Xfinity. Click the Turn off front panel LEDs except power LED drop-down menu and select Enable. There is a parental capability in that modem that I'm aware of. If so, there is a filter capability to prevent access to gaming and other sites. - last edited on Can the SSID be turn off on the ARRIS Model Number BGW210-700 Modem/Router I would like to not broadcast the SSID on the ARRIS BGW210-700 Modem/Router. I need to Disable "SIP ALG" in my Comcast provided Arris TG1682G Router/Modem. 12:20 AM I had hoped that this would solve the problem, but it doesn't... Do you know of any other way to disable the LAN ports? 04:40 PM I belive then should be easily accessible in the user folders thru the user account, but just to check, log out of the admin account and log back into the user account and access a few of the files to ensure that your son can read/write to the documents in question. I found some devices on Amazon that you can use to physically block access to the LAN ports. Before you bridge your modem, note the following: Putting this modem into bridge mode will disable any Ignite WiFi boosting pods in use and prevent you from using Ignite WiFi Hub. It shouldn't matter what is plugged into the port in question, that device should follow the rules as assigned to the port, not to the device. He seems to be using internal MAC cloning to make his desktop appear like a new, unassigned device, and this gives him access to the internet in what should be downtime hours. Most network cards have WiFi built-in nowaday's, so be certain that he isn't just claiming he can't use WiFi if this is a computer he built himself. Turn off the modem/router, then turn it back on. Click Login. Can't find what you're looking for? I have tried numerous times to go through tech support to find out how to turn off SIP ALG on this modem. My computer is running Foobar2000 music player, and i use MonkeyMote app on my iphone to remotely control this music player. RogersMoin. If not, there wouldn't be any way to run the same type of port rule as you can't or shouldn't be able to SSH into the modem. Other arris models have an option in the configuration tab of 192.168.100.1, but that option is not present on the SB6190. A user account should not be able to change the MAC address. @DDAW1  Somebody else also recently asked about how to block access to the Ethernet ports on the XB6: https://communityforums.rogers.com/t5/Ignite-TV/Disable-Arris-XB6-Ethernet-Ports/m-p/455674. The solution is to get your SURFboard to behave only as a modem would and turn off all of its routing functions. ‎02-13-2020 That's what we're here for! (Press and hold until the lights turn off.) I'll digest them this evening, and it may be that my son has managed to run an admin account. Unlike Wi-Fi, I don't know of way that you can apply filters to restrict access only to known MAC addresses. When NAPT mode is disabled, the "router" function is turned off and the device directly connected to the … Reset - Reboot the modem or reset the modem configuration settings. 04:24 PM Many thanks for your extremely helpful suggestions. If not, there wouldn't be any way to run the same type of port rule as you can't or shouldn't be able to SSH into the modem. For instructions on how to manually configure an IP address in the client(s), please refer to: See Answer #  20574 - Windows 7: TCP/IP Configuration. With some fiddling I was able to switch DHCP back on and restore internet access, but I still have this problem of having a nonfunctional Linux server. by Even if there were configuration options to either disable or block access from the Ethernet ports, somebody could always gain access to the device and to the network by performing a factory reset using a paper clip. That should block any other MAC address from joining the network. I'm not in my office at the present time so I can't try this out in advance to confirm it. ‎02-13-2020 An easy way to check if you have the Arris modem with backup battery is to look at the lights on the front of the modem If you have TEL1 and TEL2 lights then this means that your modem has an internal backup battery. User manual instruction guide for Digital Gateway Modem DG3450 ARRIS Group, Inc.. I switched off DHCP on the modem router via the web app hoping that this would restore access to the HDA server, and promptly lost all internet access. RogersLaura. I don't know if the Arris or Technicolor versions of the XB6 modem, which is used for the IPTV service has the same function. See Answer # 20171 - Manual TCP/IP Configuration for Apple Operating Systems. We are using the Ignite WiFi hub to create downtime for our kids. Edit III:  Check the modem for MAC or Device filtering. Whether you’re checking out streaming media, downloading new software, checking your email, or talking with friends on the phone. Combo Modem/Routers -Many ISPs provide a single device that acts as a modem and a router simultaneously called Gateways. This router is capable of DNS proxying, when turned on it causes intermittent registration failures on Polycom phones. Does it have NextDNS.io as a DNS selection? Connect an Ethernet cable between the modem/router and a computer. Under the LAN Setup section, locate the NAT setting and change the drop down selection to Bridged. The same setting is used in Gateway and Bridge mode. While this is an excellent way to resolve the double NAT problem, there is one thing you need to be aware of: any devices, besides the router, that were previously connected to your ISP-supplied router/modem need to be moved to your … 02:42 PM ‎03-26-2020 Does anyone know if this can be done? Perhaps one of our intrepid Community members has a different idea for you! Solved! RogersMoin. If your son doesn't have a user account already set up, backup his browser bookmarks. In the address bar, type: 192.168.0.1. 03:02 PM Everything else should be done using a user account. All of the modem ports and interfaces except the official user and tech support interface should be disabled externally and at the chip level. Note: Associating Ethernet Port 2 to HOME SECURITY network will remove the port from your home network. ‎03-26-2020 Alternatively, you could just take away his Ethernet cable and tell him he must use WiFi which you have control over using the Ignite WiFi Hub. @mandilou2373  One of these might be another option: https://www.amazon.ca/NTW-Archtech-NL-PBK10-RD-Locking-Blocker/dp/B00KN1HS60/, https://www.amazon.ca/Panduit-PSL-DCPLRX-BL-Recessed-Installation-Polycarbonate/dp/B00JTDHOL2, https://www.amazon.ca/Panduit-PSL-DCPLX-Devices-Installation-Polycarbonate/dp/B00O5Z5XWQ, https://www.amazon.ca/Panduit-PSL-DCJB-Block-Out-Block-Outs-Polycarbonate/dp/B00HC4L3VW/, ‎03-25-2020 I have been trying to get help from tech. Here's how you do it. Return to the admin account and copy any school assignments from the ADMIN/Documents folder and any other admin folders and paste them into the user account documents and other folders. 10:33 AM - last edited on ", https://communityforums.rogers.com/t5/Ignite-TV/Disable-Arris-XB6-Ethernet-Ports/m-p/455674. ‎03-25-2020 It wouldn't prevent anyone from spoofing an address, but, unless that particular address was of another network device in the list, it should be denied access to the network. I have only tested these instructions with Motorola SURFboard SBG901, but I do not see any reason why this would not work with other SURFboards. Until the COVID stuff settles, we'll need a technological solution. That filtering would have to have an "Allow Listed" selection. Of course, if you want to cut off access, you can also always physically unplug the Ethernet cable from the XB6. 10:53 AM When NAPT mode is enabled, the SBG6580 serves as a modem and a router and keeps the devices in the Local Area Network (LAN) hidden. NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager. Here's the Device Filter page where you build a list of allowed devices, including their MAC addresses and enable the "Allow Listed" Block Rules which in theory should only allow the listed device MAC addresses onto the network. ‎03-26-2020 A little googlefu has failed me in trying to tone down these lights. - last edited on A technological solution may not work in this case if he's this savvy to get around the blocks you put up already. How do I configure my TG862 for bridge mode? ‎03-25-2020 If you have one of these devices, you should follow the user guide’s instructions to turn Wi-Fi off on those units and connect the SURFboard mAX main router to the Gateway. You should be able to go into your modem's settings and manually disable the Ethernet port but this may be a bit of a pain to do every day because you'll have to re-enable the port in the morning. by Enter Password*: password. 10:19 AM ‎03-25-2020 Depending on which DNS you're using, you might see filtered IPV4 and IPV6 web address resolution, or, you might see filtered IPV4 web address resolution while the IPV6 address resolution is not filtered, allowing access to sites that you don't intend your son to access. This option does not seem to available with the 2.4 Ghz or 5.0 Ghz Wi-Fi turned on. Go down the list and turn off every single option in there. Usually the built-in wifi can be turned off in the settings menu of your Internet modem, which can be reached through a web browser by typing in the correct address, an IP number. There is no timer function however. ‎03-26-2020 For yourself, it would appear that your son is using the admin account or has access to the admin account. It would appear that the user function might be mislabeled or that the coder misinterpreted the software design requirements. by By switching to bridge mode, you are instructing modem/router combo to essentially act as a modem only–turning off all routing functions. I need to know how to turn off the routing protocol and be able to use it soley as a modem, and from there run a luxul router. Start the user account, it will take a couple of minutes, and then restore the browser bookmarks from the backup file. ‎03-26-2020 Step 3: Disable the firewall Now click the 'Firewall Advanced' from the same sub-menu that you selected from before. NOTE 1: Changes take effect immediately. ‎02-13-2020 10:42 AM If anyone has any advice/opinions to shed some light on this issue, it would be greatly appreciated. NOTE 2: The Receive and Send blue LED can be independently set to disabled by clicking the drop-down menu and selecting Disable.
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